Razer Kraken BT Kitty Edition - No sound when connecting to voice | Razer Insider

Razer Kraken BT Kitty Edition - No sound when connecting to voice

  • 21 May 2021
  • 2 replies
  • 1945 views

Hi.

Just wondering if this is common, as I can't seem to find any other topics like this..
As soon as I connect to voice channel in LoL or Discord, the sound mutes system wide and only the voice works. I've tested it on multiple computers. This is the only audio device connected for both sound input and output. Tired playing something in the background and testing voice channel in windows 10 sound settings and it works but as soon as I connect an application to the channel, it mutes until I disconnect it.

Any ideas?

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2 Replies

Just got these and damn it was soo bad to use it on PC but alright on phone I fixed my bad sound problems and discord problems I only did these and it was a pain

1. You have to uncheck “Handsfree Telephony” from the “Services” setting on your Bluetooth device → “Control Panel” → “Hardware and Sound” → “Devices and Printers”. Select your device and right-click, open “Properties”, then go to the “Services” tab and uncheck “Handsfree Telephony”. I just fixed it like that.

2. Mark it as your default device in “Control Panel” → “Hardware and Sound” → “Change system sounds” → “Playback”. (It may be good enough to go to “Control Panel” → “Hardware and Sound” → “Sound”.) Select your Bluetooth device and select set defaults.

credit to Hikachi from YouTube https://www.youtube.com/channel/UCHckP5juCev3ncWFjhip0vw
And it works for me! 😃