Razer Kraken headset mic not working correctly | Razer Insider

Razer Kraken headset mic not working correctly


So I've had this headset for about 5 months now, I've had two before this which lasted nearly a year and had one side of the headset stop picking up sound, but this time my Microphone on the headset is not picking up my voice correctly, it only works for about a couple minutes when I manually mute and unmute the mic it will record my voice at a normal volume but after it will seem to go very very quiet, I've tried fiddling with drivers, I've installed razer synapse, I've done pretty much everything suggested online that I've found so far correctly and none of it seems to work or do anything, the only thing that partially works for a mere minute or so is manually muting and unmuting my mic, does anyone else have this problem?

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5 Replies

Userlevel 6
Hello there! Which specific variation of the Kraken are you using? Let me know.
Razer.RedPanda
Hello there! Which specific variation of the Kraken are you using? Let me know.

Razer Kraken 7.1 V2: 7.1, here is the direct page I made the purchase from; https://www.amazon.com/gp/product/B071KD66BH/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1
Userlevel 6
Thanks for the reply. What voice chat/ recording application are you using? Is the same issue present when other programs are used? Let me know.
Razer.RedPanda
Thanks for the reply. What voice chat/ recording application are you using? Is the same issue present when other programs are used? Let me know.
I'm not sure what you mean by this, there is no other recording application I use specifically for my mic, I did download voicemeeter after the problem started occurring and fiddled with the setting to no avail, which then I never used it again.
Userlevel 6
Thanks for the reply. I wanted to ask if the same issue was present when you use programs like Skype, Discord or maybe Facebook Messenger. Can you PM me the serial number? I'll assist you from there.