Razer Kraken Kitty Edition is disconnecting

Discussion in 'Razer Support' started by amburisgekk, Jun 16, 2022.

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  1. amburisgekk

    amburisgekk New Member

    Have my Razer Kraken Kitty Edition (Pink), but the USB connection seems to disconnect and a second later connects again evert few minutes. Tried also on a 2nd PC but same behaviour. Really annoying while playing games like COD. Any thoughts on a fix?
     
    Last edited by a moderator: Jun 23, 2022 at 3:22 AM
  2. Razer.Zionzedd

    Razer.Zionzedd Yes, My lord? Staff Member

    Did you already try the steps here? Otherwise, it's highly likely a hardware problem. Avoid posting the serial number of your headset publicly for security reasons. I removed it from your post. If you have questions, feel free to check our self-help or PM me anytime should you need further assistance.

    *Thread locked.
     
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