Razer Kraken Kitty Mic Discord Bug

Discussion in 'Razer Support' started by laburbanRomanSilver113, Sep 15, 2021.

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  1. Hey, so i recently bought a Razer Kraken Kitty Edition Spatial Audio and it was working good and all but now i have a problem of it constantly muting my mic in discord after some weird sounds when i open certain applications. The only way to fix it afterwards is to disconnect and reconnect the headset. Its really annoying and i cant find anything in official problems so if you have a similiar problem and no how to fix it pls answer me. Thanks
     
  2. Razer.Xenon

    Razer.Xenon Active Member Staff Member

    Does it only occur on Discord and not on Zoom, Teams, etc.? A faulty headset driver could cause this issue. Let’s uninstall the headset drivers by doing the following:

    -Press Windows + S on your keyboard to open the Search bar.
    -Type in “Device Manager” and hit Enter.
    -Go to Audio Inputs and Outputs.
    -Right-click on your Razer headset and select Uninstall device.
    -To completely uninstall the drivers, restart your computer.

    The drivers are automatically installed on your computer after a restart. PM me the serial number of your headset if the issue persists so I can verify its model and look for other ways to fix this.

    *Thread locked to curb the conversation to PMs.
     
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