Razer Kraken Kitty rapidly disconnecting and reconnecting

Discussion in 'Razer Support' started by kaddppa, Sep 15, 2021.

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  1. kaddppa

    kaddppa New Member

    My headphones have been disconnecting every now and then for a while now, but over the past week it's gotten so bad I can hardly use them.
    I've turned off usb port power saving and tried other ports on my pc but they still wont work :/

    They rapidly disconnect and reconnect, making a popping sound through the speakers each time.
    I've included a video of the problem.
    (*Removed for security purposes)
     
    greatCharmPinkflow396 likes this.
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Please connect the headset to a different computer, and check if the issue persists. Otherwise, send me a PM including your Razer Kraken Kitty's serial number. I'll be locking this thread to curb our conversation privately.
     
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