Razer Kraken Pro 7.1 v2 chroma sound issue

Discussion in 'Razer Support' started by NowAwake, Sep 22, 2018.

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  1. NowAwake

    NowAwake New Member

    Hello I have been having an issue which I cannot find a fix too.

    Whenever I hear footsteps (in fortnite) I can rarely ever tell where it comes from. With my last cheap headphones that cost about $10 I could tell where they came from.

    My friend with earphones can tell where a shot comes from and I have to spin all around me to tell.

    I contacted email support, it`s probably the worst customer service ever 72+ hours for a reply.

    No I don`t have them on backwards, yes I have Razer Synapse.

    Something to mention, everytime I hear footsteps I think they are infront of me but they are behind me because there is no sound difference. However sometimes it`s even worse and someone is right behind me and I hear nothing.

    Nvm Im going to return these and buy hyper cloud 2 since no one on here or email replys :D
    Last edited by a moderator: Oct 17, 2018
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