Razer Kraken Pro mic issues

Discussion in 'Audio' started by coolYellowOrangeplace820, Apr 20, 2018.

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  1. coolYellowOrangeplace820

    coolYellowOrangeplace820 New Member

    Very long ago my brother got this Razer Kraken Pro headset, it's not the "V2" btw, and he also got a key for Razer Surround Pro which is a software for pc right? And in that software, I can choose which headset I use, I selected the Razer Kraken Pro one. So, on his ps4 it works perfectly, without issues, good sound quality and everything. But when I use it on my pc, the mic does not work. I'm using a gaming notebook/laptop and not a computer. I have 2 inputs, one for the microphone and one for the headphone, but the headset has only 1 jack. If I put it in the headphones input, the sound works perfectly, but no mic. But if I put it in the mic input, then none of those work, nor mic and nor headphone. So, I tried changing my "default mic" in speaker settings to "Razer Surround Audio Controller" and tried again but it still didn't work, even after changing the mic in game's settings. I really don't care about the sound but I would appreciate it if someone could tell me how to fix the mic issue, even if the sound would not work, I can still use my ear pads for sound and the headset for mic or something. BTW I don't want to buy a headset splitter even if it would make it all easy, any help is appreciated
     
    coolYellowOrangeplace820, Apr 20, 2018
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  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Yo! There are only 2 things you can do for your headset's mic to function on a PC. #1. Plug your Kraken Pro headset into a combo jack. It usually has a headset/mic logo on it but if you're not sure, please check the specifications of your PC's case and motherboard. #2. Splitter cable
     
    Razer.Caziel, Apr 22, 2018
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    RubixVi and coolYellowOrangeplace820 like this.
  3. coolYellowOrangeplace820

    coolYellowOrangeplace820 New Member

    Thx man, the combo jack method worked. appreciate your help a lot
     
    coolYellowOrangeplace820, Apr 22, 2018
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  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    No biggie. :punch:
     
    Razer.Caziel, Apr 22, 2018
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    coolYellowOrangeplace820 likes this.
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