Razer Kraken Pro Mic not working

Discussion in 'Razer Support' started by RoyaleGG, Jul 12, 2018.

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  1. RoyaleGG

    RoyaleGG New Member

    I've got a green Razer kraken pro and the mic doesnt work. It worked fine up until 3weeks ago. I use it on one plug since two didn't work and I think I threw away the thing which seperates. My laptop is:MSI GS73VR 7RF-211DE Stealth Pro so it should work and it did.
     
  2. Razer.Winteryang

    Razer.Winteryang Ice Bear

    Did you recently receive an update from Windows before this happens? For now, please try to check the Windows Setting > Privacy > Microphone > Turn On the "Allow apps to access your microphone". Also, check if the issue also happens with another computer.
     
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