Razer Kraken Pro V2 audio sounds distorted when Surround Sound is On
Recently ,I have been having this problem where my Kraken Pro V2 sounds a bit distorted when I listen to music with surround sound on. Once I disable surround sound, there is no distortion. I have tried reinstalling surround sound, updating my Realtek High Defenition audio drivers(which are the audio drivers I use) , and also reinstalling Razer synapse 2.0, but there seems to be no luck. I would appreciate the help to a solution of this problem, thanks.
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Userlevel 6
Hi there! When did this issue start? Also, have you tried using other analog headsets to see if the same issue persists?
Razer.RedPanda
Hi there! When did this issue start? Also, have you tried using other analog headsets to see if the same issue persists?
I haven't plugged any other analog headphones with surround sound on. This issue started once I upgraded from Windows 7 to Windows 10.
Userlevel 6
Thanks for the reply. Please PM me the serial number of your Kraken Pro V2. I'll assist you from there.
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