Razer kraken pro v2 | Razer Insider

Razer kraken pro v2

  • 14 January 2019
  • 6 replies
  • 3 views

Hi guys, (sorry for my english) so basically, i bought A Razer kraken pro v2, and i have some problem with that headset.

First. Razer Synapse doesnt "see" my headphones even if i had Them plugged in.

Second, my mic is working, but the audio don't. I can't anything and i don't know what to do, can you please help me?

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6 Replies

Synapse doesnt recognize it. That's all I can help you with, I have the same problem. They're not working.
Userlevel 7
Hey @RyBSoN789 and @TrillBeatz, Synapse does not support analog headsets and the Razer Kraken Pro V2 is one so that's that.
Razer.Caziel
Hey @RyBSoN789 and @TrillBeatz, Synapse does not support analog headsets and the Razer Kraken Pro V2 is one so that's that.

So how could i fix that my headsets doesn't work? I mean, when i plugged them into my phone they are working perfectly but when i plug them into computer i cant hear anything, only mic works
Userlevel 7
RyBSoN789
So how could i fix that my headsets doesn't work? I mean, when i plugged them into my phone they are working perfectly but when i plug them into computer i cant hear anything, only mic works

You'll need a splitter cable if you want both audio and mic to work on a PC unless your motherboard has a combo port.
Razer.Caziel
You'll need a splitter cable if you want both audio and mic to work on a PC unless your motherboard has a combo port.

So the adapter i receive with the headset doesnt work?
Userlevel 7
RyBSoN789
So the adapter i receive with the headset doesnt work?

That is a possibility. Please send me a PM so I can help you further isolate the issue.