Hi. Three days ago I bought this headset (Kraken TE) and I have this issue. I hear this hissing/static noise in the background when I'm using the USB controller, if I plug the headset straight into the jack I don't have any problem.
I also noticed that when I'm using the USB controller, I hear the noise when the volume is high on the cable, If i'm just turning down the volume a bit then is less noticeable. The worse part is that is always there, when is quiet, listening music or someone is talking, I can hear it even worse. Also, I made some research before writing this and I saw some old posts with this issue. I've already tried reinstalling the sound driver, razer synapse, plug/unplug the usb controller.
I'm just curious if someone managed to find a solution for this. I'm using a laptop and I don't have another PC atm to test the headset, but I'm pretty sure they are alright and If I replace them it will do the same.
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Hi, this problem happens to me too, i have the same headset. When this happens the cpu has the windows audio device graph isolation on High Alt-delete him and let him return. For last, try to enter Synapse 3 and select him as your default audio. Man this happened for me too when i had the windows 7, then i changed to windows 10....
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