Razer Kraken Tournament Edition Game vs Chat vs THX Spatial

Discussion in 'Razer Support' started by coolPruneweb255, May 24, 2019.

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  1. coolPruneweb255

    coolPruneweb255 New Member

    Hi,

    I've recently updated my Razer Synapse to the latest version and one of the first things I noticed was the different types of sound settings available for me to choose from on Windows Sound Settings.
    I would like to know if there is any way to disable two of the options from the three options below and still have the headset working fine.

    1. Razer Kraken TE - Chat
    2. Razer Kraken TE - Game
    3. THX Spatial - Synapse

    Basically I still want to be able to hear my game and chat but maintain the maximum volume the headset can go to. Right now if I disable Chat / Game, I wont be able to hear anyone or listen to the game sounds.
     
    coolPruneweb255, May 24, 2019
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  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Can you send me a PM detailing:

    1. Windows Sound Settings (preferably with screenshots of both Playback and Recording tabs).
    2. What happens when the Kraken - Game is disabled.
    3. What happens when the Kraken - Chat is disabled.
    4. What happens when you don't use the THX USB dongle.
     
    Razer.Caziel, May 25, 2019
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