Hello
I recently purchased a Razer Kraken Ultimate, i set it up in Synapse and all seemed good until i wished to use surround sound. I noticed that the box did not come with 7.1 surround sound activation code, and when i registered the device on razerID, i still have not received a code to activate surround sound.
Is this a bug or does the Kraken Ultimate not come with a surround sound code?
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Wrecked256
Hello
I recently purchased a Razer Kraken Ultimate, i set it up in Synapse and all seemed good until i wished to use surround sound. I noticed that the box did not come with 7.1 surround sound activation code, and when i registered the device on razerID, i still have not received a code to activate surround sound.
Is this a bug or does the Kraken Ultimate not come with a surround sound code?
The Razer Kraken Ultimate does not use 7.1 Surround Sound. However, you can adjust the headset's audio settings by using the Razer Synapse 3.0. The Kraken Ultimate is compatible with our new software which is the THX Spatial Audio. If you want more information about the software, please click this link. Send me a PM should you have other concerns.
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