Razer Kraken Ultimate(USB) keeps disconnecting and reconnecting from PC | Razer Insider

Razer Kraken Ultimate(USB) keeps disconnecting and reconnecting from PC

  • 1 December 2021
  • 2 replies
  • 97 views

I've tried uninstalling and reinstalling Synapse. I've tried other USB ports. I've tried disabling devices and that power plan USB selective suspend setting and nothing has worked. It's happening almost constantly, as soon as I reconnect it. It's getting to the point to where some of the media websites I'm on to forcestop their stream/playback and wait for me to refresh or even restart my PC because it disconnects and reconnects so fast and so many times.

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2 Replies

I'm having the same problem with the Kitty Edition. It's been doing it during games, Zoom meetings, Facebook video chats, and Discord voice chat
I'm having the exact same issues with my new Kraken Ultimates too. I can see them connected in Synapse 3 then disconnect (vanish from the Synapse devices dashboard) and a USB icon pops in the system tray, then immediately reconnect. This all happens in a matter of a couple of seconds, but keeps doing it repeatedly every few minutes. There are no wires loose. I have done a total uninstall and reinstall of ALL Razer software and this is still happening! I have the headset plugged into my motherboard USB 3 port (I even bought a powered USB hub which I have plugged other USB hardware into). I have done EVERYTHING mentioned in several other threads on the same subject. I'm at my wits end and actually really quite angry, I've spent my Xmas trying to fix this issue. Why are these so hard to get to be a stable connection?.