Razer Kraken Volume Dial Not Working | Razer Insider

Razer Kraken Volume Dial Not Working

  • 25 August 2020
  • 1 reply
  • 7 views

My volume dial has stopped working properly ever since I installed the Razer Synapse software. I can only control the volume through the program. Also, when I listen to things on Spotify etc the volume dial doesn't control the volume--it skips songs instead. I tried a factory reset and uninstalling synapse but nothing seems to work so far. Haven't found a solution online yet so if anyone knows of one or a pre-existing thread on this problem lmk. Thanks

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Userlevel 7
Please send me the serial number of your headset so I can verify the model and warranty status. I can also use that to check for model-specific solutions. *Locking the thread to curb the conversation to PMs.