Razer Kraken X code invalid | Razer Insider

Razer Kraken X code invalid

  • 10 March 2021
  • 6 replies
  • 9 views

Hi I just bought Razer Kraken X yesterday. When I tried to activate my product it gave error message as invalid. I scratch it by myself in the box. I look at other treads for the same topic no one even bothered to reply. Id this means my product used or fake? Or there is a problem with Kraken.

My desktop is not recognizing the headphones every time I restart also which is a headache. Maybe reason is this

Please help

This topic has been closed for comments

6 Replies

I'm facing same issue I scratch it and using it now and its giving me error of invalid licensed Please help me as well.
I have the same issue different headset..
how can i get activation code?
I just purchased the THX audio instead of the 7.1 surround sound and I must admit i like it better. Neverhood007 i would suggest do by the THX audio online they will send you a activation code and walla
Userlevel 7
Hello insiders

We are getting many Insider threads where the product registration and activation code is invalid or does not work.

Check the followings as you go

  • Use US keyboard layout, rather than UK or other English keyboard layout

  • Double confirm your letters and number
    Do not get characters and numbers mixed as per following~
    'I' and 'l' (Capital I for India and lower case l for Lima), but all P/N and S/N should be in captials
    'O' and '0' (Capital O for Oscar and number 0)

  • If P/N comes as 'RZ', try 'RC' vice versa

Some headsets do not come with an activation code; if you have a valid S/N and/or P/N of your headset, contact the RAZER Support by clicking here, and click "Contact Support".
Or send a Personnel Message to the RAZER supports that can help
@Razer.Caziel
@Razer.Speedcr0ss

Just a reminder, 7.1 Surround Sound is currently available on 4 headsets

Userlevel 7
To everyone getting the Invalid Code error message, please send me the serial number of your headset, a photo of the scratched card, and a screenshot of the error message. I can submit a code generation request if the device is eligible for one.

*Thread locked to curb the conversation to PMs.