As simple as the title is. When the headset is connected, it prevents the computer from sleeping.
What can I do to solve it ?
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I am having the same problem. Anyone find a solution?
In order to resolve this issue uninstall any Razer software.
I would not buy it again.
I would not buy it again.
I just realized that turning off Cortana's "always listening" feature seems to fix the problem or check the properties for this device via device manager is it set to allow this device to wake from sleep or not enter sleep.
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