Razer Kraken X USB laptop reading as CONEXANT USB AUDIO after using a dock

My laptop is Acer Aspire VX5. Recently just started enjoying my headphones everything was working very well but as I set up my new dock everything went to spiral. I used the dock for my headphones. Now all my laptop does is recognize the sound driver as CONEXANT USB AUDIO. Since then I wasn't able to enjoy my 7.1 surround sound. How can I fix this driver issue? I did all the uninstall driver for conexant and did restarts but when i plug the headphones back in it just reads as the conexant. I need help. I tried chatting with live support but nothing was done to help me out. Also I uninstalled the 7.1 application to troubleshoot the problem, when I installed it again it wont accept my activation code anymore.