razer kraken

Discussion in 'Razer Support' started by zhfederico, Aug 28, 2021.

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  1. zhfederico

    zhfederico New Member

    i bought a pair of razer kraken X headphones with built-in microphone. I tried to use them, and I noticed that I can speak and be heard, but I can't hear back. how can I solve it?

    thanks
     
    zhfederico, Aug 28, 2021
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  2. Razer.GuitarScar

    Razer.GuitarScar Active Member

    What communication platform are you on when you're using the headset? Isolate the behavior first by following the steps from this link. If that doesn't help, do send me the serial number of your headset via PM. I'll lock this thread now.
     
    Razer.GuitarScar, Aug 28, 2021
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