Razer Leviathan- Assistance / Knowledge needed

Discussion in 'Razer Support' started by buzzImperialBlueshare270, Sep 28, 2020.

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  1. Basic Specs:
    Windows 10 64 bit
    AMD Ryzen 5 3600- 6 core
    16 GB Ram
    Nvidia RTX 2070 Super Ventus OC - 8 GB

    I recently purchased a Razer Leviathan to replace my old standard satellite pair of speakers. I'm new to the 5.1 surround world, and I'm very uncertain as to how this works.

    1st issue - I have Razer Surround installed. I've always had Pro until my previous device expired. After purchasing and registering my Leviathan - I did not receive a code to reactivate it. Am I missing something?

    2nd issue - I am not sure how to set this up properly. Looking through my system settings > audio. It shows a few devices I can choose from. Images uploaded for the choices.

    This is the only one that will play sound when selected. I feel certain that its due to razer synapse/surround.

    Now after hooking up my Leviathan, I am unable to access anything in the razer surround under the drop arrow.
    I am able to change surround to on and off.

    Honestly, I just want to use my Leviathan to the best of its capabilities- The device does work, but there's not much other than the bass from the sub that is really showing. I can hear everything else during streaming, but I do feel like its being used as just a standard stereo sound instead of 5.1

    Attached Files:

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