Razer Lian Li case with Huntsman Elite causing issues

Discussion in 'Razer Support' started by TalonZeke, Mar 21, 2021.

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  1. TalonZeke

    TalonZeke New Member

    When setting the chroma for the Razer Huntsman Elite my chroma profile for my Razer Lian Li shuts off, is this a bug?

    The only way to get them to both light up is if I use the quick effects instead of the advanced effects on both.
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    We are looking into what's causing this. But initial reports indicate that this has something to do with the latest Synapse update. I'd appreciate it if you can send me a screenshot of your MSINFO32 along with your Synapse 3 logs. Use this to collect the necessary files, then upload them on GDrive and send me a shareable link.

    To initiate a PM, click on my name, then select Start a Conversation. *Thread locked to curb the conversation to PMs.
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