RAZER MAMBA 16000 - Freezing | Razer Insider

RAZER MAMBA 16000 - Freezing

  • 10 February 2021
  • 4 replies
  • 319 views
S
Hi,

I own a RAZER MAMBA 16000 and recently it started freezing and not reacting at all too movement. I'm using it as wired at the moment and tried cleaning it and the drivers seems to be up-to-date. I've had it for a few years and it's been working fine up until recently and now I can't use it at all.

Would anyone be able to help or recommend anything?

Thanks in advance

Sandor
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4 Replies

Sye_The-Vie
Rank
Userlevel 7
Do you have an another fully working Windows 10 pc with synapse installed?
Test it with a spare machine that way you can see if it is a software issue or a hardware issue
Sye_The-Vie^^WKM VANGUARD of R Λ Z Ξ R™ I N S I D E R @ONLINEBattlestation enthusiast and rig builder & Enterprise Engineerhttps://insider.razer.com/styles/razer/images/logo-main-new-green.pngKeyboard: R Λ Z Ξ R™ Huntsman Elite US Purple Opto-Mechanical SwitchMouse: R Λ Z Ξ R™ Basilisk Ultimate + Charging DockHeadset: R Λ Z Ξ R™ Kraken TE + USB audio controlMouse mat: R Λ Z Ξ R™ Goliathus Extended ChromaWebcam: R Λ Z Ξ R™ KiyoHeadset Base: R Λ Z Ξ R™ Base Station Ver 2Bag: R Λ Z Ξ R™ Tactical 15.6" Backpack V2Case: Corsair iCUE White 465XMotherboard: GIGABYTE Z390 AORUS ULTRA ATX Form Factor LGA1151CPU: Intel® Core™ i9-9900K @ 3.60 GHzGPU: GIGABYTE GeForce RTX 2080 Ti Gaming OC 11 GB @ 1650 MHzRAM: 4x 16 GB Corsair Vengeance PRO RGB CL16 DDR4 @ 3200 MHzOS storage: 1 TB Crucial P1 3D NVMe PCIe M.2Game data storage: 2 TB SEAGATE BARRACUDA ZA2000CM10002 SATA SSDCPU Liquid Cooling: Corsair iCUE H150i RGB PRO XTPSU: Corsair HX1000i 1000 W 80 PLUS PlatinumAdd Ons: Corsair
S
Yes, I do and that's a good idea...I should have thought about that! Thank you for your help and will give it a go!
R
Userlevel 2
Is your issue fixed? If not, then make sure that you have an updated Synapse. Also, if you are wired connected, try to connect it on a different USB port. Sometimes that helps. Have a great day!
C
I'm having the same issue but what i did is i updated my razer synapse and luckily it did fixed the issue. Hope it will not happen again.
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