Razer Mamba 2015 (16.000 dpi v1) is no longer working on synapse 2?

Discussion in 'Razer Support' started by Salgado__, May 6, 2019.

  1. Salgado__

    Salgado__ New Member

    Hello everybody, I use synapse 2 for the Razer Mamba 2015 16,000 dpi v1 (wireless).

    But last week he just did not recognize synapse any more. The mouse works normally, but I can not configure it. I already tried to uninstall the synapse and reinstall. Use mouse on wireless, wired and did not work.

    Even try to hold the scroll and the 2 main buttons, and turn on the usb to try to force the firmware update and the mouse is locked, needing to be unplugged from the usb and connected.


    Can someone help me? Has it happened to anyone?
     
  2. Salgado__

    Salgado__ New Member

    Anybody? =(
     
  3. Salgado__

    Salgado__ New Member

    No! PLEASE GOD, NO! (meme) xD
     
  4. Razer.FatKidWanderer

    Razer.FatKidWanderer Just wandering around...

    Hi there, @Salgado__! Can you send us the serial number of your Razer Mamba mouse through PM? Make sure to include the link of this thread. Let's continue from there.
     
  5. Salgado__

    Salgado__ New Member

    Waiting for the response by some of the participants in the private conversation ...
     
  6. Razer.Lauriat

    Razer.Lauriat Title: Entitled Staff Member

    Hey buddy! Razer.FatKidWanderer is no longer available. Are you still having the same issue? If so, please send me a PM. Make sure to include the serial number of your Razer Mamba as well. I'll be waiting.
     
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