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Razer Mamba Chroma - Professional Grade Esports Wired/Wireless

Discussion in 'Razer Support' started by kmokev, Mar 16, 2020.

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  1. kmokev

    kmokev New Member

    I have the Razer Mamba chroma (professional esports), and awhile back it quit working. It connects and shows it’s connected, but it won’t actually work (aka move my cursor). Nothing happened to damage it, it just stopped. I have had it for about two to three years before it stopped working. Since then I’ve kept it and it’s box and everything for about another year. I have another mouse that works, but I would just like to have “my” mouse back. I got ahold of Razer awhile back, and that ended up not working out, because I had lost the receipt. Any ideas on what could help get my mouse working again?
     

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    pancholr likes this.
  2. FiszPL

    FiszPL Well-Known Member

    Try on different PC. Also check if you see beam coming from laser sensor (you can try to use your phone camera to check it). If the beam is not visible this could be some problem with the sensor itself or damaged cable.
     
  3. kmokev

    kmokev New Member


    I don’t see a beam, but I don’t know if I’m checking it right. The mouse connects and lights up, and it will click and stuff; but it doesn’t move the cursor.
    I have tried it on other computers, and it doesn’t work with them either.
     
    0V3R_K1LL likes this.
  4. FiszPL

    FiszPL Well-Known Member

    If you don't see the beam probably the sensor is dead.
     
  5. BuckarooD

    BuckarooD New Member

    Common problem with mambaTE, mine had SO MANY PROBLEM !! Just buy the new one, mamba elite, everything is new in :)
     
  6. kmokev

    kmokev New Member

    Is there a way to fix it or repair it, or would I have to send it in and/or buy a new one?
     
  7. BuckarooD

    BuckarooD New Member

    Way too difficult, try to clean it. I just bought the new Elite version
     
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