Razer Mamba Tournament Edition - Not being detected by Synapse 2.0

Discussion in 'Razer Support' started by AMBERhitCapri224, Jan 7, 2019.

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  1. AMBERhitCapri224

    AMBERhitCapri224 New Member

    Just as the title states. All of a sudden when I turned my computer on today my mouse does not work on my pain gaming PC. I tried restarting, uninstalling drivers, reinstalling drivers, nothing works. Odd thing is when I plug my Mamba into another computer it is instantly detected and works fine. ????? I'm officially out of ideas.

    Ryzen 7 1800x
    Gigabyte K7 Gaming Mobo
    Asus STRX 1070 GPU
    16GB DDR4 3200mhz RAM
     
  2. AMBERhitCapri224

    AMBERhitCapri224 New Member

    Just tried another experiment. I have an old Naga that I replaced with the now non-working Mamba TE. The Naga still worked, but I wanted to try something new. So I went and unboxed my old naga from 2014 and to my surprise even synapse and my computer instantly recognized that. Soooo what about the Mamba TE's is the issue?
     
  3. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hello. The Mamba TE is not supported by Synapse 2 but is supported by Synapse 3. Please use Synapse 3 instead.
     
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