Razer Mano'war 7.1 newly arrived, no sound on right side.

Discussion in 'Razer Support' started by GrafZeppeln, Dec 16, 2018.

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  1. GrafZeppeln

    GrafZeppeln New Member

    Hello there,

    As the title suggest, my newly arrived Razer Mano'war 7.1 does not have sound on the right side. The sound on the left side works perfectly and I've even installed Synapse 2 and 3. At this point, I'm not sure if it's a software issue but more of a hardware issue. Maybe Razer sent me a defective headset?(I've tested it on my Laptop, Phone, IPad, and Desktop and all come to the same conclusion that there is no sound on the right side!). I'd like to solve this on my own before having to send it back or ask for a refund, so any help would be greatly appreciated!

    Serial Number: ***(removed)
    Product ID: RZ04-02050100-B

    If there is any more information I need to provide, please let me know. Thanks for reading and thanks for the help!
     
    Last edited by a moderator: Dec 17, 2018
  2. Razer.FatKidWanderer

    Razer.FatKidWanderer Just wandering around...

    Was this a replacement headset? Can you provide me more details regarding this issue? Kindly shoot me a PM and let's start from there.

    *I removed the serial number on the public post for privacy measures.
     
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