Razer Marauder and windows 10

Discussion in 'Keyboards' started by Kenas, Aug 12, 2016.

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  1. i got problem with razer marauder starcraft 2 keyboard drivers . when i launch it , it can't find keyboard .
    in devices system see marauder keyboard but app doesn't and it's not in synapse too .
     
  2. GreenChris90

    GreenChris90 Active Member

    Have you tried plugging it into different slots? That's the only thing that I can think of. Does it have a backlight? And if it does, is it on?
     
  3. i tried different slots but doesn't nothing changing

    it was working perfectly with windows 7
     
    Last edited by a moderator: Aug 13, 2016
  4. GreenChris90

    GreenChris90 Active Member

    Hmm, then I have no idea, sorry. Hopefully it's not a device failure, I will quickly look it up

    Does the keyboard work? Or when you plug it in does it do nothing?

    The razer website says in the system requirements.
    • Windows® 8 /Windows® 7 / Windows Vista® / Windows® XP / Mac OS X(10.5-10.7)
    Since windows 10 is not there, you may be out of luck :slightly_sad: How old is the keyboard?
     
    Last edited by a moderator: Aug 13, 2016
  5. it works fine and its glow in blue . in windows - device its show keyboard - marauder
    but razer app doesn't see it
     
  6. GreenChris90

    GreenChris90 Active Member

    Then it's really wierd how it works fine, but it wont show up in the razer app, I found the below on the razer support website, definitely send them something on what's happening. They should be able to help you.
    If you were unable to find the answer to your question(s) in our FAQ, please don’t hesitate to contact us here or by call 1-888-697-2037.
     
  7. thanks . i send them email i hope they can help somehow
     
  8. Hucast

    Hucast Well-Known Member

    Did support ever answer you? I have the same problem, the keyboard wouldn't work on windows 10, I can still use the software to change the color of the keyboard but it no longer works in game when it used to flash colors depending on the in game situation.
     
  9. RaptureHearts

    RaptureHearts Gamer Geek Girl

    It takes about 24 hours for our support team to reply back so you can submit the ticket through http://www.razersupport.com/contact-us.
     
  10. Hucast

    Hucast Well-Known Member

    I don't think anything is physically wrong with the keyboard, it still lights up in reaction to in game situations on a windows 7 machine, just not on windows 10.
    Can support help with drivers? Because I really think it just needs drivers for windows 10.
     
  11. RaptureHearts

    RaptureHearts Gamer Geek Girl

    If the keyboard is supported with Windows 10, then yes, our support team should be able to help you with the drivers.
     
  12. Hucast

    Hucast Well-Known Member

    I don't think its supported by windows 10 drivers, the only drivers available from what I saw were from 2013 for windows 8.

    I guess I shouldn't hold my breath for 2016 drivers.
     
  13. they need update drivers for win10 compability . i cant even change color
     
  14. Hucast

    Hucast Well-Known Member

    I can change colors at least, I'm using the windows 8.1 driver from 2013 on windows 10. The in-game effects are what's not working for me, like I mentioned before it works fine on my windows 7 machine, but for windows 10...nothing.

    Actually come to think of it, the starcraft 2 mouse is doing the same thing, windows 7 its fine and works like it should but windows 10 nada.

    I wonder what are the chances Razer will release a windows 10 version of their legacy drivers?
     
  15. even win8.1 drivers from 2013 can't detect keyboard and can't change color :frown_:
     
  16. Hucast

    Hucast Well-Known Member

    I think something else maybe wrong with yours. You should at least be able to change the color. I take it you're stuck on the default blue?

    Do you think running starcraft 2 in windows 7 compatibility mode would resolve the problem?
     
  17. i connected it notebook with win7 . and its works perfectly i can change color and other stuff with program. but on windows 10 it doesn't work at all
     
  18. Hucast

    Hucast Well-Known Member

    So its been the windows driver all along, I figured as much. I had a feeling it wasn't the keyboard itself.

    So now it boils down to whether Razer will add legacy support to windows 10 for their older products. I really hope they do because they're hardware is working fine.

    Not for nothing, but if you have one of their newer chroma products the audio-visualizer app for the blackwidow chroma boards sorta functions like the StarCraft 2 keyboard in that it makes the keyboard reacts to in-game sounds. Not situations, but sounds. I have it activated on my Blackwidow x Tournament edition board when I'm playing starcraft 2 and it does work.
     
  19. i writed via synapse for dev team . still waiting for reply / will they update StarCraft2 legacy drivers for win10 or not
     
  20. Hucast

    Hucast Well-Known Member

    How long have you been waiting so far? Do you get the vibe that they are going to be responsive? Or does it feel like hitting a brick wall?:frown_::crying_cat_face:
     
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