Razer Naga Chroma Keeps Resetting Synapse Profile | Razer Insider

Razer Naga Chroma Keeps Resetting Synapse Profile

  • 13 August 2021
  • 1 reply
  • 9 views

Hi,

I have had my Razer Naga Chroma for quite a while now and have been mostly satisfied with it. I have had a few issues, but the most pressing is how it constantly switches between profiles in Razer Synapse. I will leave my computer and when I come back the profile will be reset to a different one than I left it on. This is very problematic since that specific profile is one filled with macros that cause games to question if I am a bot or not. I only use those macros outside of games.

I have noticed that this issue usually occurs when my computer locks itself. For the longest time, I had my sensitivity the same for all of the profiles and wouldn't notice a change, I thought I must have been hitting the button I set to change profile by accident. After some time, I decided to also set the sensitivity which made me realize that it wasn't me accidentally setting the sensitivity but the lock screen on my computer that changed the profile.

This is very annoying. There seems to be no way to set the default profile for Razer Synapse, but every time I unlock my computer it is defaulted to the last profile in the alphabet. It would be great if this remembered the profile you were on (even between restarts) so that you could know which buttons you were going to press.

Thanks, I hope there is a solution to this. The forum was not overly intuitive so I apologize if this is a duplicate post.

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1 Reply

Userlevel 7
ozay34
Hi,

I have had my Razer Naga Chroma for quite a while now and have been mostly satisfied with it. I have had a few issues, but the most pressing is how it constantly switches between profiles in Razer Synapse. I will leave my computer and when I come back the profile will be reset to a different one than I left it on. This is very problematic since that specific profile is one filled with macros that cause games to question if I am a bot or not. I only use those macros outside of games.

I have noticed that this issue usually occurs when my computer locks itself. For the longest time, I had my sensitivity the same for all of the profiles and wouldn't notice a change, I thought I must have been hitting the button I set to change profile by accident. After some time, I decided to also set the sensitivity which made me realize that it wasn't me accidentally setting the sensitivity but the lock screen on my computer that changed the profile.

This is very annoying. There seems to be no way to set the default profile for Razer Synapse, but every time I unlock my computer it is defaulted to the last profile in the alphabet. It would be great if this remembered the profile you were on (even between restarts) so that you could know which buttons you were going to press.

Thanks, I hope there is a solution to this. The forum was not overly intuitive so I apologize if this is a duplicate post.


That's odd. Please gather your Razer Synapse logs and perform a clean reinstallation. Should the issue persists, please send me a PM. I'll be locking this thread to curb our conversation privately.