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Razer Naga Epic Chroma Side Buttons Not Responding

Discussion in 'Razer Support' started by Theoden48, Jun 14, 2018.

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  1. Theoden48

    Theoden48 New Member

    As stated in the title some of the side buttons on my naga epic chroma are for the most part unresponsive, with them occasionally responding due to increased force and different angles pressed at. What I was wondering though is how I would be able to fix this issue so that I am not required to basically switch to using my numpad on keyboard to press those numbers. One of the main ones in my case being the number 1 key on the side button section of my naga epic chroma.
     
    LeMinh97 likes this.
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Yoh! How long have you had the device? Do you still feel some tactile feedback when it clicks? This does sound more like a hardware issue.
     
  3. Theoden48

    Theoden48 New Member

    Is there any way to check through the synapse or something for a more exact estimate of how long I've had it? And it still does have a tactile feedback when pressed.
     
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    There is, but let's talk about that via PM as I would need device details. I'll send you a send you a PM so we can further isolate.
     
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