Razer Naga pro ISSUES

Discussion in 'Razer Support' started by Gygz68, May 22, 2022.

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  1. Gygz68

    Gygz68 New Member

    So, a few months back I bought the newer Razer Naga pro that has the three interchangeable sides. It's been great so far but recently the side buttons randomly stop working mid play. For example, I play a lot of World of Warcraft and some of the keys on the 12-button panel will just stop working until I turn the mouse off and back on! I absolutely love all my razor products and my mice have lasted me many years in the past so I'm really looking for some insight here.
     
    IrishRolo likes this.
  2. -Mr.Nobody-

    -Mr.Nobody- Well-Known Member

    any troubleshooting you have tried?
    if none, try this, uninstall your NAGA Pro from device manager - and restart your pc
     
  3. Razer.Zionzedd

    Razer.Zionzedd Yes, My lord? Staff Member

    I strongly suggest you try the steps here first for further isolation. If you're still experiencing the same issue, PM me the serial number so I can forward this to our RMA Team for a replacement request.

    I will lock this treat to curb our conversation to PM.
     
    IrishRolo likes this.
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