Razer Naga Trinity Problem

Discussion in 'Razer Support' started by Hannah1401, Jun 16, 2018.

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  1. Hannah1401

    Hannah1401 New Member

    My razer naga hex v2 panel on the razer trinity is a bit loose at the end and makes a creaking noise when pressure is applied to it. I just got the mouse as my other mouse broke under warranty. I dont really want to hassle razer again with it :)
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Yoh! How long have you had the Naga Trinity? Also, just how much pressure are we talking about and which end of the mouse is making the noise?
     
  3. Hannah1401

    Hannah1401 New Member

    I've litterally only had the mouse a few days and noticed it yesterday. Its at the back part of the mouse where the palm sits. Just by gently pressing your finger or palm against it makes a craking noise and it moves.
     
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Could you send me a video of it through PM so I can get a better grasp of the issue? Also, where did you get your Naga Trinity from?
     
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