Razer Naga X, few side panel buttons doesn't work | Razer Insider

Razer Naga X, few side panel buttons doesn't work

  • 19 August 2021
  • 1 reply
  • 36 views

Hey. I've problem with my Naga X. After plugging in to USB port and opening any window with text input it continously spam 0-=0-=0-= which coresponds to default binding, however it keeps spamming that until i press some other buttons and then it stops. After that buttons 10, 11 and 12 doesn't work anymore no matter what I do.
I tried using different USB port in my computer, other computer and even Android device with same result. I used it in safe mode, with no razer synapse, with reinstalled synapse, with synapse, after restarting PC, and literally nothing seems to fix this issue. I also tried assigning something else to those buttons but no effect.
After unplugging and pluging in again it spams 0-=0-= again until i repeat process of pressing some random buttons and then it stops. Everything else is working tho.
Is my mouse damaged or there's something I could do to fix it?

This topic has been closed for comments

1 Reply

Userlevel 4
Have you reinstalled the drivers of your mouse? Let's try to isolate the behavior by performing the steps from this link. Should the issue remains, send me the serial number via PM. I'll lock this thread now.