I got this new NZXT Kraken X52 Water Cooler, and right after I started my PC for some reason the headphones won't work. They don't pair with the PC and won't even show up in Synapse 3.
I've tried a lot of things that I thought they might work, uninstalling and installing the drivers, uninstalling and installing synapse, plugging the headset in another pc, Razer Nari Firmware Updater(it doesn't let me continue even though the dongle and cable are connected to my pc). None of these methods have worked.
A friend of mine has the same headset and water cooler but didn't have any problems after mounting the cooler as I did.
As I was mounting the cooler and testing it to see if it works, my case LED's got burnt, so that might be what caused this, but my other USB devices are working properly.
I am really lost now and would appreciate it if you could help me in any way.
Razer Nari arent working.
This topic has been closed for comments
Userlevel 7
- I am the Lightbringer
- 4793 replies
-
29 May 2020
Completely uninstall Synapse first, along with the Razer device drivers. After that, the headset should be running on generic drivers. Test the headset both on wired and wireless mode and send me your results via PM. Let's continue this there.
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