Razer Nari beeping and disconnecting | Razer Insider

Razer Nari beeping and disconnecting

  • 12 March 2020
  • 8 replies
  • 32 views
H
Every once in a while my Razer Nari Wireless Headset keeps beeping and disconnecting from my computer. I have moved the receiver to multiple different usb ports to make sure that the specific port is not the problem but it persists. The receiver is plugged into a usb 3.0 slot and continues to beep and disconnect. This is also replicated on Synapse as the device is removed from the dashboard until it reconnects a few moments later. is there any fix for this or is my headset just malfunctioning?
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8 Replies

Razer.Caziel
Userlevel 7
There are tools that could fix this, but I'll need you to PM me the serial number of your headset. I'll take it from there.
U
I have the same problem with my Nari Essential.
Razer.Caziel
Userlevel 7
Unicon
I have the same problem with my Nari Essential.

Then I'll have to trouble you to send the SN of your headset to me via PM, so I can help you out.
R
Hi!
I do have the same issue, firt it started while i was using After effects and now is constantly and it is very annoying, I´ve tried disconnecting Synapse and it persists, my Razer SN is RZ04-026801100-R3U1
I
Hi,
i have the same problem. I bought this headset recenctly and didnt have any problems. Now it disconnects randomly for 1-2 seconds and reconnects. I have already reinstalled Razer synapse 3.0 quite a few times in hopes of fixing this.
Razer.Caziel
Userlevel 7
@RZ04-026801100-R3U1 Please PM me the serial number of your headset and change your name into something that's not a Razer product number.

@iljathan I'll need your serial number so I can give you our wireless calibration tool for your headset's model.
I
Since i got an answer two days ago, nothing happened. The support is not replying to my messages and i need this headset especially for work in these times. All shops are closed so i cant return it. I have had many razer products, but this kind of support is not what i am exspecting from a premium gaming peripheries company like Razer.
Razer.Caziel
Userlevel 7
iljathan
Since i got an answer two days ago, nothing happened. The support is not replying to my messages and i need this headset especially for work in these times. All shops are closed so i cant return it. I have had many razer products, but this kind of support is not what i am exspecting from a premium gaming peripheries company like Razer.

We're trying to help as many as we can in the forums during this trying times, I'm sorry I was unable to get to your PM. I'll try to get to it as soon as I can.
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