Razer Nari (Essential) (Ultimate) showing up as speakers.

Discussion in 'Razer Support' started by connordec17, Aug 1, 2019.

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  1. connordec17

    connordec17 New Member

    Hello, I was trying to activate surround sound on my Razer Nari Essential today and found out that the headset identifies as speakers in the sound control panel. The sound works okay but i cannot activate surround sound. On online tutorials it says that USB headphones might show up wrong because the audio jack isn't in the green scoket (3.5 mm) but since the Razer Nari Essential doesn't have an audio jack does anyone know what I can do to change the speakers to headphones or at least let me enable surround sound. Thanks in advance.
     
    connordec17, Aug 1, 2019
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  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Can you share a screenshot of the Playback tab of your Sound settings as well as the Mixer tab in Synapse?
     
    Razer.RedPanda, Aug 2, 2019
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