Razer nari mic - wired mode

Discussion in 'Razer Support' started by Goat599, Oct 12, 2019.

  1. Goat599

    Goat599 New Member

    I'm trying to use the mic while its wired and it does not seem to be working??
     
    Last edited: Oct 12, 2019
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey there! Thanks for posting your concern here. Is this your first time using the headset via a wired connection? Have you run a sound troubleshooter on your PC? Does the issue occur while connecting it to a different port in your current PC or to a different PC?
     
  3. Goat599

    Goat599 New Member

    Its not the first time using wired mode and it has never worked, i have tried different port but the mic never works but the sound does
     
  4. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Thanks for letting me know. By the way, please send me your headset's serial number via PM so I can check its available updates.
     
  5. Goat599

    Goat599 New Member

    (*Removed for security purposes)
     
  6. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Thanks for the serial number. Please send me a PM. Let's continue from there.
     
  7. G_Leland

    G_Leland New Member

    Just turn your headphones ON when you use wired mode, only after that your mic will work.
    If your device turned OFF, it will be powering from your PC, but the mic wont work.
     
  8. Goat599

    Goat599 New Member

    Even when the are on it does not pick up the mic
     
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