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Razer Nari Speaker Issue [Mac]

Discussion in 'Razer Support' started by frontSpanishPinkload633, Apr 30, 2020.

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  1. frontSpanishPinkload633

    frontSpanishPinkload633 New Member

    Hi, I bought the Razer Nari Essential to listen to music and communicate while working from home. After many weeks of this headset working wonderfully, suddenly the audio started coming out from one speaker.

    I can't install synapse 3 cause I'm from a Mac. One day, they just started working fine again, but out of curiosity i had a person I knew install the software on his PC to figure out a minor issue... then when I logged in into Synapse 3, the one speaker working issue came back and it hasn't left since.

    I have looked everywhere, I have emailed and I have watched countless videos trying to figure out what to do but no one seems to have this problem.

    Can someone help me?
     
    frontSpanishPinkload633, Apr 30, 2020
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  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Hey there! Were you able to make both sides of the headset work properly? Please PM me your ticket number if you still need assistance with this.
     
    Razer.Caziel, May 7, 2020
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  3. ididntknowwhattocallme

    ididntknowwhattocallme New Member

    I have the same problem
     
    ididntknowwhattocallme, Aug 4, 2020
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  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    What troubleshooting steps have you tried so far? Please PM them to me along with the serial number of your headset. Let's start from there.
     
    Razer.Caziel, Aug 4, 2020
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