Razer Nari Ultimate Chat Echo [Xbox One]

So I purchased this headset on a whim, it being my first high quality headset outside of astros and can say that these feel and sound amazing. However, the only issue it that I primarily bought it so I could use it with my Xbox, as I'm primarily a console gamer. By the product description, I was under the impression that I could use this product on my Xbox. Sound works just fine, as does connection. The only big issue that I have is that whenever I use it for chat, the entire lobby/party can hear a HORRIBLE echo coming from my headset. When people talk; Echo, when game sounds happen; Echo, when I'm listening to music via the headset; ECHO, even when turning mic monitoring all the way down, this is still an issue.


I can't use this product at all for chat. On windows, this is not an issue; only happens on my Xbox. I've already tried contacting support and was given basic macro responses pertaining to how to get it working on windows, and updating drivers, despite clearly stating both via email and in live chat that this was an issue on console.

I'd like to be able to properly use the product I payed $200 for, otherwise I'll regretfully have to send it back and get a refund. Paying that price for a headset, it should work as advertised and not require any third party accessories/software to do it.