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Razer Nari Ultimate Crackling noise

Discussion in 'Razer Support' started by Pickle_with_hat, Apr 8, 2020.

  1. Pickle_with_hat

    Pickle_with_hat New Member

    So, I unboxed my headphones today and fully charged them before usage as recommended, and when I first plugged them in, I turned on Spotify to play music to test them, and I couldn't help but notice crackling in the back as I listened. I turned them off/on again, and moved the usb-connection to a new slot but nothing changed. I made sure all the audio drivers in my computer are updated, and changed the EQ in Synapse 3 to music. Thank you!
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Do you mind sharing a few tracks that you used to test the headset and give a timeline of sorts as to when the crackling would usually pop up? Also, is the crackling apparent when using the AUX cable?
     
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