Razer Nari Ultimate Disconnecting

Discussion in 'Razer Support' started by Fruittt, Jun 20, 2022.

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  1. Fruittt

    Fruittt New Member

    Hi, I've been having issues recently with my Razer Nari Ultimate headphones randomly disconnecting and reconnecting. I've had this pair for some months now and only started to have connection problems with it. I am unsure what the cause of this problem is and was wondering if anyone knew of a way to fix it.
     
  2. anonwasp

    anonwasp New Member

    Tried to disable power saving in Device Manager?
    "Allow the computer to turn off this device to save power" option
     
    -Mr.Nobody- likes this.
  3. -Mr.Nobody-

    -Mr.Nobody- Well-Known Member

    you can also use different USB ports. Make sure that u are not connecting ur dingle with USB HUB. If it does, it will disrupt the connection between the headset and the dongle
     
  4. Fruittt

    Fruittt New Member

    Sorry but I am unsure how to do that. When I go to properties for the device I don't see anything about power saving.
     
  5. anonwasp

    anonwasp New Member

    Start -> type Device Manager -> Select HID Interface Devices -> Right Click on Razer Nari Ultimate ->
    Power Saving option -> Uncheck option "Allow the computer to turn off this device to save power".

    upload_2022-6-22_0-20-19.png
     
    -Mr.Nobody-, FiszPL and Fruittt like this.
  6. Fruittt

    Fruittt New Member

    Thank you!
     
    anonwasp likes this.
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