Razer Nari Ultimate not working

Discussion in 'Razer Support' started by chu_t0, Jul 6, 2019.

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  1. chu_t0

    chu_t0 New Member

    I bought my Razer Nari ultimate 10 days ago, i works perfectly fine until today.
    It keeps on beeping the sound of disconnecting (the notification sound when we connect or remove a new usb device to computer).
    What can I do? Or where can I change for a new one?
     
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Have you tried changing ports or maybe using another PC? If you haven't yet, please do and let me know how it goes.
     
  3. chu_t0

    chu_t0 New Member

    Hi,I have already tried changing ports or maybe using another PC but it still not working. Few days ago i can charge about 70% battery. Then my PC keeps on beeping the sound of disconnecting again. I have tried reinstall the synapse. Every function is working except charging.
     
  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Thanks for the reply. Can you send over the serial number of your Nari Ultimate to me through PM? I'll assist you from there.
     
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