Razer Nari Ultimate static sounds

Discussion in 'Razer Support' started by Nat1110, Oct 29, 2019.

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  1. Nat1110

    Nat1110 New Member

    I recently purchased Nari Ultimate from best buy and keep having that static sounds all the time during listening the music also games sometimes, is kinda annoying...
    So I went to exchange the same one just wanna test it out if still the same issue. Been googling for how to set up the EQ and other setting. It doesn't matter how I adjust, that static sounds will keep showing up.....Can anyone please tell me how to fix this problem?( Been trying many ways that people says from google)
  2. Super_Jester

    Super_Jester New Member

    did you end up exchanging it for a new one? still happened with the 2nd headset?
    try shutting off bass boost in the enhancement section in synapse.
  3. Arakis89

    Arakis89 New Member

    Same Problem here, but "just" with the normal Nari.
    I have also exchanged my Nari with another one, but the problem is still there.
    The bass boost is always off and i have tried out some situations. For example: listen music on YT while playing CIV 5, than switched on Desktop and right in that moment the static sounds begin... the music was lagging so hard that i cant understand anything. Now comes the big "but"... than i closed all razer apps (including synapse 3) and the problem was gone. Music sounds fine, everything runs normals.
    So how could that be???? Does it depends on my RAM maybe?? I have just 4GB :frown_:
  4. Nat1110

    Nat1110 New Member

    I did shutting off bass boost, but still happening... :slightly_sad:
  5. Nat1110

    Nat1110 New Member

    Ahh~~ I have heard is Razer software problems. When I directly plug it in to my cellphone and listen to the music. Everything is normal, but if use with PC when watch YT or music then that static sounds will show up again...
    For the $200 headset shouldn't have this issue. Very hesitant for thinking about change to the other headset.....all my computer products are Razer, but this headset is kinda disappointed me.
    ultraXzepar likes this.
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