Razer Nari Ultimate Static

Discussion in 'Razer Support' started by NightFuryX, Jan 24, 2019.

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  1. NightFuryX

    NightFuryX New Member

    Im having a static problem with my Nari Ultimate headphones. I have had them less then a week. Got them Monday, messed with the sound till I got it where i liked it and started using them. The haptic feedback on the bass notes sounded great. Today they started producing weird static sounds on the bass notes and the haptic feedback seems to have really dropped off. On the base notes it sounds like the note gets really quite and a short burst of static can be heard. When i first got them I set the feedback to 50 and left it there, now at 50 I can hardly feel it. I've messed with the enhancements, the EQ, I've gone into the sound settings on windows and changed those, switched from THX spatial audio to windows sonic, to no spatial at all. I cant get this static to stop. If anyone know a solution that would be most appreciated.

    Edit: Now im getting a static on high notes too. Listening to someone speak has a burst of high pitched static when their voices get higher.
     
    Last edited: Jan 24, 2019
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Are you using it in wired or wireless mode? Have you tried using it with another device to see if the same thing happens?
     
  3. NightFuryX

    NightFuryX New Member

    I'm using it in wireless mode. I haven't tried wireless connection with another device but i have used the AUX cable with my phone. I haven't had any problems with it since I made this thread. I have no idea what changed, I had set all the settings back to way i had them set originally, I turned it back on the next day and it sounded great again.
     
  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Thanks for the update. Got that. Please let me know if you need more help.
     
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