Razer Nari Ultimate Trouble

Discussion in 'Razer Support' started by TimelessKrypto, Mar 25, 2021.

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  1. TimelessKrypto

    TimelessKrypto New Member

    I own a Razer Nari Ultimate and when I try to select surround sound in the synapse menu it looks like it works, but then I click on a different tab, and it is back in stero mode. Can anyone tell me what is wrong? I am not sure if I am doing something or if it is the software.

    Here is a video of what is happening
    https://gyazo.com/ec8bb0518b27770ab2dc8557fbbf9708
     
    TimelessKrypto, Mar 25, 2021
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  2. leetSapphireBluebay199

    leetSapphireBluebay199 New Member

    This is about a month late, but with your Nari's, you actually have to turn on surround sound through the "Mixer" tab instead of the "Sound" tab. What you're playing around with in your screen cap is just the test function.

    https://i.gyazo.com/c72539f6726f8081fc1bc1ee2e6ae187

    Not only that, but to get the most out of Surround Sound, you have to also make sure that your default sound "device" is set to THX Spatial Audio. There's a button in Synapse that will automatically do that for you.


    Me personally? I've found that the audio quality for my Nari's is far better with keeping Surround Sound mode off. That's really something that's up to you, though.
     
    leetSapphireBluebay199, Apr 26, 2021
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