RAZER NARI ULTIMATE USB Dongle Problem | Razer Insider

RAZER NARI ULTIMATE USB Dongle Problem

  • 22 March 2020
  • 5 replies
  • 23 views

Hi, can anyone help with this RAZER NARI ULTIMATE USB Dongle Problem ?
Windows Shows USB receiver as avnera av6301 and I cant connect the the head phones, It all worked well for a weeks and just yesterday it started to show avnera av6301 instead of regular .

I tried the recovery tool, deleting the driver files, removing device from device manger, uninstalling synapse.
Basically everything that can be found on forums

Dongle Recovery tool doesn't work on this too it doesn't recognize the device.

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5 Replies

Userlevel 1
Same here. Hoping for a quick fix.
Userlevel 1
I'm in touch with their support for now. They sent me the dongle recovery tool and dongle pairing tool. Nothing concrete yet. Will keep you posted.
Stormhoves
I'm in touch with their support for now. They sent me the dongle recovery tool and dongle pairing tool. Nothing concrete yet. Will keep you posted.

Thanks, man!!!
Userlevel 1
Hey Andza ! I would avise you to reach out to their support ! After going through various restoration steps they have agreed for a replacement.
YOu can reach their support specialist that helped me here.
Point to your post and describe your issue extensively.
Userlevel 7
Stormhoves
Hey Andza ! I would avise you to reach out to their support ! After going through various restoration steps they have agreed for a replacement.
YOu can reach their support specialist that helped me here.
Point to your post and describe your issue extensively.


Thanks for the mention!

Hi @AndzaBAR! I'll wait for your PM.