Razer Nari Ultimate will not turn on | Razer Insider

Razer Nari Ultimate will not turn on

  • 5 July 2021
  • 1 reply
  • 11 views

Hi,

After 2 months of using my nari ultimate (wich i love) it suddenly stopped working; it will not turn on or charge ( tried more then 2 USB cables wich work on other devices.

is there anyone who can try and help me to fix this issue?

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1 Reply

Userlevel 7
Is the LED status indicator lit in any way? Does it not light up at all when you charge it? If that is the case, then there's a good chance that the headset's battery is no longer capable of holding a charge. Send me a copy of the proof of purchase and the serial number. I can use those to verify the warranty status of the device.

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