Razer Nari Ultimate wireless not connecting to synapse 3

Discussion in 'Razer Support' started by GamesSeeker, Nov 15, 2019.

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  1. GamesSeeker

    GamesSeeker New Member

    My headset for some reason didnt want to accept my usb and connect to my synapse 3.
    I think it happend when i was using it for my ps4, plugged it in via usb, and started playing for a while.
    Afterwards i wanted to go back to my pc and play something els, but when i plugged my usb in, it didnt know if my usb was paired with my headset anymore, and just went with Avnera AV6301 or Unknown usb device.
    Now im unable to use it wirelessly and can only play audio via the jackstick.
    Need help with this.
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey there! Thanks for posting your concern here. Sorry to hear about your Razer Nari Ultimate's odd behavior. Please send me a PM together with the serial number. Let's continue from there.
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