Razer Nari ultimate won't charge or tun on.(fixed)

Discussion in 'Razer Support' started by The_phoenix, Dec 9, 2019.

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  1. The_phoenix

    The_phoenix New Member

    well this just happened when I came home from school my razer Nari ultimate suddenly won't charge or light any led

    If I connect or disconnect the headset in the usb no led light turns on but it is still recognized på windows but doesn't play any sound
     
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Are you still having the same issue? Can you share a video of it?
     
  3. Beorleif

    Beorleif New Member

    How did you fixed it ?
    I have the same issue ...
     
  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Please PM me the serial number of your Nari Ultimate. I'll pick it up from there.
     
  5. FBI911.

    FBI911. New Member

    I also have the same issue. How do I fix it
     
  6. Beorleif

    Beorleif New Member

    Hello !
    Finally, I ended up trying once again to plug the usb cable, and it worked !

    I don't understand why the 5 other times I tried it wasn't charging, but now it's back on the fully fonctionnal state.

    Thank you for trying to reach me and help, have a nice day !
     
  7. Dynamyte71

    Dynamyte71 New Member

    Mine just started to have issues where it will not charge fully. If I leave my headset on and plug in my charge cable it took 4-5 attempts of plugging to get green battery charging icon

    For clarification, my red charging light is on, but the animated charge battery in synapse is not green and animated like it would be charging.
     
    Last edited: Jan 31, 2020
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