Dismiss Notice
Some Razer services have been impacted due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your understanding during this critical time.

Razer Nommo Pro has stopped appearing in Bluetooth devices

Discussion in 'Razer Support' started by Bplunk1520, Jan 24, 2019.

Thread Status:
Not open for further replies.
  1. Bplunk1520

    Bplunk1520 New Member

    Have had My Nommo Pro for about 2 months now and haven't had any issues connecting my phone to the device. Although i did have an issue with connecting my laptop through Bluetooth it didn't bother me. However as of today the Nommo Pro has stopped appearing on the list of Bluetooth devices on my phone. The Rzr Remote app still appears and i am able to connect to it but not to the actual speakers. I have tried repairing by restarting the speakers and holding down the input button but still nothing appears. I have restarted as well as updated my phone (iPhone 7) but it did not fix the problem.

    Any help or advice would be appreciated.
     
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Have you tried to connect the Nommo Pro to other devices to see if the same issue persists? Let me know.
     
  3. Bplunk1520

    Bplunk1520 New Member

    Hi, I have tried connecting to it with my iPad as well as my razerblade stealth and still the same issue. Have also tried unplugging and powering down the speakers but it didn’t help.
     
  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Thanks for the update. Got that. Please PM me the serial number of your Nommo Pro along with then link to this thread. I'll pick it up from there.
     
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >