Razer Ornata Making My PC Crash

Discussion in 'Razer Support' started by _Null, Oct 6, 2018.

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  1. _Null

    _Null New Member

    So i bought a Razer Ornata keyboard last year, my computer just started crashing randomly but i just thought it was something i downloaded, but about a month ago i unplugged the keyboard and then plugin in my old one (Razer Blackwidow Ultimate) then my computer stopped crashing. The next day i plugged in the Ornata and it made my computer crash again. So im not sure if i should return it or something else.
     
  2. imReqi

    imReqi Well-Known Member

    Start by uninstalling Synapse and then reinstalling it. That may fix the issue. I swapped keyboards on my PC between an Ornata and Blackwidow Elite without any hiccups.

    See if that does the trick and if not head over to support and see if they have any insight.
     
    Kenserky likes this.
  3. _Null

    _Null New Member

    Sorry for not including that, i deleted Synapse and reinstalled it when i noticed it was the keyboard, but ok!
     
  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Are you still experiencing this issue? Let me know.

    ~Moving this to the support board for visibility.
     
  5. _Null

    _Null New Member

    I am, but I have contacted Razer Support live chat and they said its my system. But thank you for your concern.
     
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